Just like a car, your Home Comfort Systems need to be serviced regularly to maintain peak efficiency, & to prevent minor issues from becoming major, unplanned expenses.
Routine maintenance ensures that your Home Comfort Systems work year-round, & is typically required by the manufacturer to keep your warranties in good standing.
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We're rated 4.9 based on 15314 reviews from happy customers.
The Repair: Jackson Smith.
It is hard to grasp the level of difficulty & planning that had to take place for this repair. First of all we are in middle America, Arkansas where materials aren’t just readily available, especially on the weekend during a winter storm that has left most of the state impassable & was declared a state of emergency. Paschal Plumbing & Jackson did not leave me hanging. Jackson traveled 50 miles to the only store opened that could get us what we needed. We had one shot & that’s it. His measurements & planning had to be perfect. After he was able to locate the material, he called me with the price for the job. It was an expensive task. We had to move forward. It was 11AM by that time. As I mentioned earlier, the whole state had been declared emergency, so Jackson had several other calls before mine. We waited. My faith had been challenged that they were not going to show back up as it became 6, 7 & then 8 PM on a Saturday. He did communicate. I had truly lost hope though with the size of the project, the time & that it was 16° & dropping. The next several days were projected to be even more deteriorating whether. Jackson arrived just before 9 PM with a helper. I had already dragged up additional supplies to help the situation in below freezing temperatures in hopes he would make it. I prepped the area with layers of packing quilts & had a warming area ready so no one got frostbite. It was a very long and difficult operation. Removing the old pipe had to be done in a very delicate fashion in an effort to not damage the main line which is 5’ below ground. Between pipe wrenches, bandsaw, & Sawzall the removal was a success. This may have been the most tense part of the job because the repair hinged on saving the existing line. By the way-it’s midnight, 15° & working in a hole outside. Next steps were very precision specific in measuring, threading & pipe fitting. It was an impressive operation that took a special skill set most people can never possess, not to mention the terrible weather conditions. We finished at 3am. It was a very taxing and strenuous situation. Jackson showed up to the job with all the parts & other specific tools to knock it out! Paschal supplied their Star employee with tools for success. Jackson is unbelievably talented. Hope I can work with him in the future. Grateful. Very Fair. A+++